Please reach out to us if you have a question not addressed on this page.

You can reach us via email at info@blackandgoldauctions.com or by phone at 573-445-7333.

Buyer FAQs

There is more that goes on behind the scenes of an auction than most people realize.

Taking photographs, designing advertising, cataloging, navigating software, and developing marketing strategies are just some of the many tasks an auction company handles daily. At Black and Gold Auctions, we make use of our experience and expertise in the auction industry so bidders are prepared to pay the best price and compete for your items online.

We currently offer:

- Real Estate: Homes, land, farms, investment properties
- Personal property: Cars, trucks, tractors, tools, equipment, household items, and collectibles 
- Estate liquidation: Property cleanout, property buyouts
- Onsite auctions: Online auctions with onsite viewings and pickups
- Weekly Thursday online consignment auction
- Specialty: Coins, guns, fine jewelry, gold, and silver

We charge a buyer’s premium for online auctions of 10%.

Be sure to read the terms of each online auction for the buyer’s premium.

You can convert your items to cash through the weekly consignment auction.

Black and Gold Auctions hosts Weekly Thursday Auctions year-round, unless noted for an event or holiday that would greatly disrupt the listing or pick-up process. 

Yes! We accept absentee and alternate bids.

Please submit all alternate bids to sell@blackandgoldauctions.com.

We will call/email you after the auction if you won your item(s).

Visit our auction site by clicking here.

IF YOU ARE AN EXISTING BIDDER/HiBid MEMBER:

Welcome back!

Click on the "Login/New Bidder" at the top middle of the page OR select "Register" on the auction you would like to register for and follow the prompts to log in to your existing account.

 

IF YOU ARE A NEW BIDDER:

Thank you so much for choosing Black and Gold Auctions!

Click on the "Login/New Bidder" at the top middle of the page OR select "Register" on the auction you would like to register for and follow the prompts to create an account with HiBid. You will be prompted to enter an email. You will receive a confirmation email to finish setting up your account.

 

PLEASE NOTE:

All accounts must have a valid email and a valid credit card to register to bid.

Yes! Previews for our auctions are held on the Thursday the auction closes from 1pm to 5pm.

You are also able to preview the next week’s auction during our pick-up hours on Friday and Saturdays from 9am to 5pm.

No, you cannot register online without a credit card. We use credit cards for security purposes to verify a bidder’s identity. Registering with a credit card is for our security, the seller’s, and yours to prevent fraudulent bidders. The online software that we use has security measures in place to protect your credit card information and we do not have direct access to your information.

We use two primary software including Auction Flex and HiBid. Auction Flex links directly in to HiBid. HiBid maintains full PCI compliance from beginning to end. They use up-to-date SSL certificates on all pages dealing with a bidders’ personal information or bidding. “When we retain the credit card information for your use, we maintain full PCI compliance on our servers.” (You can read more about PCI compliance here.)

A maximum bid is a convenient option if you don’t want to monitor the auction. You don’t have to increase your bid when someone outbids you, the software does it for you. If you submit the highest amount you are willing to pay for a lot, the software will place the next highest bid when someone outbids you up to your maximum amount. Other bidders cannot see how much your maximum bid is and your bid is only increased if you are outbid. In the case of a tie maximum bid, the bidder who entered the amount first will be the winning bidder.

We will email you your winning bids and an invoice within 24 hours of the auction end.

You can also view your winning bids through the HiBid website. You will click on your name in the menu, and then click on "Past Bids". This will lead you to a page that will show you all bids you have both lost and won in our auctions.

Yes! We offer in-house packing and shipping of our items.

If you want us to ship your items, please forward your invoice to our shipping department at shipping@blackandgoldauctions.com

Our minimum shipping/handling fee per invoice is $20.00. The actual cost of the postage will be added to the packing charge to determine the total shipping charge. You always have the option of picking up your items at our office, or having someone pick up the items for you. 

Our carriers  are FedEx Ground and USPS, whichever is most economical.

Please understand our shipping rates entirely depend on the requirements of the carriers. 

Claims for items broken during the shipping process will need to be filed by us, so please reach out to the shipping department if your item has been damaged in transit. 

Payment is expected on the day of pickup if you are a local bidder. We accept cash, credit cards, and certified checks. Local buyers can use credit cards, cash, or personal check. Nothing will be removed from the auction site until it is paid for.

If an item has not been picked up by the 12pm on the Saturday following the end of an auction, an additional late pick up fee of $25 will be added to your order and the card on file with HiBid will be charged the full amount. If payment cannot be collected by this time, the items will automatically become forfeit and will be relisted in the next auction. If items have been successfully charged and paid for but are not picked up with the end of the day the Wednesday following the auction, this will result in a forfeiture. The items will be relisted, and no refund will be issued. If you use check to pay for your items, and the check bounces. There is an automatic $35 fee accessed and you will be banned from bidding in future auctions. 

If you are having your item(s) shipped, your invoice total +shipping/handling/carrier fees will be charged at the time of shipment. Shipment generally occurs within 5-8 business days of auction close. 

The total of the invoice + shipping and handling is charged at the time of shipment to the card on file with HiBid. After the invoice is charged in its entirety, you will be emailed a copy of the paid invoice and tracking information. 

 Items purchased in online auctions and not picked up by 12pm Saturday following the close of the auction will incur a $25 late pick up/restocking fee and charged to the card on file with HiBid. Items will be held until noon on the Wednesday following auction close, after which the item(s) will become the property of Black and Gold Auctions and will be resold at auction or disposed of with no refund issued. You are still liable for your bids even if you do not claim your items.

You are not able to remove bids that have been placed. If you are the winning bidder, you assume responsibility for said items. Please reach out before bidding on items if you are unsure or have questions.

All items are sold AS IS and with NO WARRANTY. It is the bidder's responsibility to determine the condition of the items and bid accordingly. Even if an item is listed as new in box, all items must be considered as previously owned/used. We cannot guarantee the item will be in full retail condition. If an item has been guaranteed by the consignor or listed as tested, then a refund will be issued at Black and Gold's discretion. If you believe an item was misrepresented, please notify us within 24 hours of purchase.

We use the leading software system in the industry to catalog every item.

 For online auctions, we download the winning bids into our system within 24 hours and email winning bidders an invoice. You will receive an invoice with each lot you won and the amount. We keep a record of your purchases and can print out your entire purchase history.

Visit our website www.BlackandGoldAuctions.com and look at upcoming auctions.

You can also find us on Facebook! We post our weekly auctions and some photos every week.

You can sign up on our website for our auction notices via email.

Seller FAQs

Black and Gold Auctions has an FFL and we are more than happy to sell your firearms.

Whether you’re selling sentimental prized possessions, or looking to buy one-of-a-kind treasures, an auction is just the place to make this happen.

A fast-paced auction is one of the most efficient ways of converting property and assets into cash. With the combination of pre-sale marketing and detailed cataloging,  attentive buyers aggressively competing to purchase your property.

We have an auction staff and experts with years of experience and specialized knowledge to get you top dollar for your property.

There is more that goes on behind the scenes of an auction than most people realize.

Taking photographs, designing advertising and catalogues, navigating complex software, and developing marketing strategies are just some of the many tasks an auction company handles every day. At Black and Gold Auctions, we make use of our experience and expertise in the auction industry so bidders are prepared to pay the best price and compete for your items online or in a live public venue on auction day.

We include value estimations in our services.

If you need a valuation for insurance, divorce, estate, court, or business purposes, just send us an email at info@blackandgoldauctions.com! We can do it all, including: buy your real estate, sell your real estate, and sell all furnishings quickly and for fair prices. 

To our valued customers that have or are inquiring about firearms in the auction. Please know that we have filed for our FFL and unfortunately are at the mercy of the ATF and can give no timeframe at this time. As we learn more information we will continue to update the website to reflect when we will be able to start accepting and auctioning off Firearms again. Until we have our FFL, we are still able to accept ammunition and accessories. We are more than happy to add your name to our wait list for contact after we receive our FFL or we have enough interest to take on an outside FFL.

With today’s technology, there is more than one way to hold an auction, and we can help you decide which format best fits your needs. 

We currently offer:

  • - Real Estate: Homes, land, farms, investment properties
  • - Personal property: Cars, trucks, tractors, tools, equipment, household, collectibles
  • - Estate liquidation: Property cleanout, property buyouts, consignment auctions
  • - Onsite auctions: online auctions with onsite viewing and pick up times
  • - Weekly Wednesday online consignment auction from our warehouse
  • - Specialty: Coins, guns, fine jewelry, gold, silver, & much more

Everything sells at an auction! Well, not everything, but almost. We sell antique and modern furniture, small and large appliances, household items, cars, trucks, guns, coins, jewelry, lamps, and so much more! Just ask us and we can find someone who wants it.

Coins, precious metals, and firearms generally always do well. Email us at sell@blackandgoldauctions.com and we will be more than happy to talk about sales trends and what is selling well in our area.

Yes. We do our best to weed out items that cannot be repaired and that should be discarded. When you bring items to the auction, we ask that it be in good condition. You will get the most money for items that are in good working condition and that are clean.

 We try to keep our lot values at $20+. The lot selections are at Black and Gold’s discretion depending on quality and condition.

Whether you have one item or a whole house full, you can convert your items to cash through the weekly consignment auction. Black and Gold Auctions hosts Weekly Wednesday Auctions every week, year round, unless noted for an event or holiday that would greatly disrupt the listing or pick-up process. 

To consign items with Black and Gold Auctions, please reach out to us at sell@blackandgoldauctions.com. Please include the general details of what you would like to consign, how much you have (i.e. 1 box vs. box truck full), and some photos of your items.

The first step is the to contact our office and tell us what you need. We will come and look at your items to let you know what we can do for you. It is absolutely free to schedule an appointment to come out and evaluate your property for auction.

We have worked in every aspect of the business from moving furniture to auctioneering. Black and Gold Auctions is experienced in real estate, antiques, online, and live online auctions, estates, business, and all types of personal property auctions.

Email us at sell@blackandgoldauctions.com or give us a call at 573-445-7333.

Drop offs are preferred. However, each job is different and requires different services. If you would like a pick up or full clean out quote, please reach out to us at info@blackandgoldauctions.com. 

For drop off scheduling, please contact the offices before bringing any items for auction. Our email is info@blackandgoldauctions.com and our phone number is 573-445-7333.

We are happy to discuss any items you have.

 

We are an absolute auction that sells items to the highest bidder regardless of price.

There are some exceptions that are put in place in writing as an agreement between the seller and the auction house on a case to case basis at Black and Gold’s discretion. 

We typically run items through auctions within 1 to 2 weeks after we receive them.

Each auction is different and we do our best to get your items in the right auction where they will bring the most money.

No. Black and Gold Auctions does not charge advertising costs.

We make our money by charging a commission on what we sell at auction. Rest assured; we will try to get the best price for you. Our sliding commission scale provides the best earning outcomes for our customers. If you would like more information on our consignment commission scale, please email info@blackandgoldauctions.com.

Our auction services include all advertising, equipment, our facility (if required), and marketing. We will never charge you for the use of our building, tables, auction software, photographs, or marketing materials.

Your consignment payment will be issued within 21-30 days of auction close. 

We require a voided check for direct deposit payments. 

Unfortunately, the only thing you can do is be the highest bidder on the lot in question and pay for the item. It is very important to be sure you are ready to part with your property before you hand them over to us.

No! We will handle all the details.

For online auctions, you can watch your items sell real time.

We handle pick up of the items. 

You drop them off, you get cash after the auction. It is that simple.

We use the leading software system in the industry to keep track of every item we auction to the highest bidder and every person that does business with us.

As a seller, we assign you a consignor number. Each piece of property you consign is cataloged and assigned to your consignor number and then given its own lot/inventory number.  At the end of an auction, we provide you a settlement report that lists each item’s lot number, description, and what the lot sold for at auction. We keep a seller history with everything we have ever auctioned for you in our system and can access it if the need arises later.

What Our Clients Say

BP

Wow! Thank you, thank you for the magnificent packing job you did with my order. Everything arrived in perfect condition. This was a huge relief for me, as I have had damage to the comics I purchased through the last three Proxibid auctioneeers. This was a wonderful exception that broke this unpleasant streak. 

All items arrived yesterday, and I have just finished checking everything in. This was a massive job, and I really appreciate your extra effort to protect these comics.

Please add me to your mailing list, and, if you ever have any other comics planned for a future auction, please let me know. You have a loyal customer.

Mr. & Mrs. Jamieson

My wife Cindy and I have recently downsized selling our home of 16 years.  We had collected way too much stuff over the years and we were in the need of help with the process of moving and the dispersement of all that we had collected but no longer had need.  Quite frankly we also ran out of time.  That’s where Black and Gold Auctions came in to play.  They moved our stuff in less than a day, which was more than a stress relief, and also allowed us to make money back from all the things that had value but no longer the space to take with us.  Our move wouldn’t have happened without the services that Black and Gold provided.

BA

Thank you so much for responding to my e-mail request on Friday, concerning Saturdays auction of Native American artifacts. With this information, I was able to add many high end and relatively rare points to a life-long collection. Being that the auction was not held hundreds of miles away requiring long distant travel was an added plus! Your staff was extremely courteous and professional in every detail. Thanks so much.

Michael B of Booneville

Adam is amazing. He is a great guy and good looking also. 

CD

The purpose of this letter is to thank you for all you and your team did to help me work through a difficult situation. Living in a different state without any family in the area, I was truly at a loss of how to manage this process. The moment I contacted you, my burden lightened. You provided guidance and recommendations on the most expeditious manner in which to liquidate items while helping me distribute personal memorabilia to family members. Throughout the entire process, I felt like I had a friend looking out for us. The auction was well organized and obviously, very well attended. The revenue generated was greater than anticipated and will assist with other expenses. I wish you the very best of luck.

Michelle H.

I've had nothing but positive results from this company. And I have bought A LOT! New owner is friendly as well as the staff. Look forward to doing more business with them. Happy bidding!

DM

I don’t know how often you get thanked for what you do, but I want to do just that – thank you!  They are patient all the way through to the end of each auction and you treat your customers that are unable to spend the “big bucks” (like me) just as well as you treat the big spenders! I enjoy attending your auctions.

M & M

We recently had a downsizing auction conducted by Black & Gold Auction.  We selected Black & Gold Auctions from three other auction companies we interviewed.
They are very professional and take care of every detail. They are a fair and company with all terms of the auction with both the buyer and seller.

If you are looking for to have an auction, Black and Gold is a great choice.

Ready to Sell
Top

Ready to Sell?

Fill out form below to get started.